Cancellations & Refund Policy

Scope 
This policy governs the trip participation fee paid to Worldwide As One, Inc. ("Worldwide As One") for a scheduled medical mission trip. It does not apply to charitable donations, which are non-refundable, or to any cost you arrange and pay directly to a third party, including airfare, passports, visas, immunizations, travel insurance, or personal expenses. Those remain your responsibility regardless of whether you cancel.
 

How to cancel

Cancellation requests must be submitted in writing to tridoc98@gmail.com. Your cancellation takes effect on the date Worldwide As One receives your written request, and that date alone determines which tier below applies.

Verbal or informal notice does not constitute cancellation.
 

Cancellation 30 or more days before the trip departure date.

You will receive a refund of your participation fee, less the non-refundable payment processing fees actually charged by our payment processor on the original transaction. Refunds are issued to the original method of payment and typically post within 10–15 business days.
 

Cancellation fewer than 30 days before the trip departure date.

No cash refund will be issued. Worldwide As One will instead apply a credit equal to the participation fee you paid, less non-refundable payment processing fees, toward a future trip. The credit is valid for 12 months from the date of cancellation, may be applied to any single future trip subject to seat availability, and has no cash value. Credits are non-transferable and may not be redeemed, exchanged, or converted to a refund or donation receipt. Any portion of a credit exceeding the cost of the trip to which it is applied is forfeited, and any shortfall must be paid by you. If the credit is not used within 12 months, it expires and no refund is owed.
 

Failure to participate
If you do not appear for departure, withdraw after the trip has begun, are denied boarding or entry, or are removed from the trip for failure to meet participation, licensure, health, or conduct requirements, no refund or credit will be issued.

Cancellation or modification by Worldwide As One
If Worldwide As One cancels a trip for any reason, you will receive, at your election, either a full refund of your participation fee including processing fees, or a credit for a future trip. Worldwide As One reserves the right to modify trip dates, destinations, clinical sites, or itineraries as conditions require; a material change does not automatically entitle you to a refund, but you may cancel within 10 days of receiving notice of the change and receive a full refund under this paragraph. Worldwide As One is not liable for any third-party costs you incur, and we strongly encourage participants to purchase travel insurance.
 

Discretionary exceptions
Worldwide As One may, in its sole discretion, grant an exception to this policy in cases of documented medical emergency, death in the immediate family, or comparable circumstance. Any such exception applies only to the individual request and does not modify this policy or create a precedent.
 

Amendments
This policy may be amended at any time. The version in effect on the date of your registration governs your registration.